Casino VIP Club
The Casino VIP Club at Neoaneresort House is designed for guests who want their time on the gaming floor to feel personal, private, and genuinely rewarding - not transactional. Membership is open to frequent visitors and high-frequency players who value recognition over noise, and the programme is built around the idea that the best casino experience is one shaped entirely around you. From dedicated table access to a personal host who remembers your preferences without being asked, every element of this programme treats loyalty as something to be earned on our side, not just yours.
Dedicated Table Reservations
VIP members can reserve specific live table positions up to 72 hours in advance, ensuring that when you arrive, your preferred game and your preferred dealer are already waiting.
Personal Gaming Host
Each member is assigned a named host who attends to requests across every aspect of your visit - from room preferences to dining bookings - building a knowledge of you that accumulates with every stay.
Priority Suite Access
VIP Club members receive first access to newly available suites during peak Wellington event weekends, including during the New Zealand Festival of the Arts and Embassy Theatre film seasons.
Complimentary Tāhuna Chef's Counter Booking
Each qualifying stay includes one reserved seat at the Tāhuna chef's counter - a six-person nightly experience that is otherwise available only through a public waitlist.
Accelerated Loyalty Points
Every dollar spent across the property - gaming, dining, room nights - accrues at an elevated rate, redeemable against future stays, dining credits, or Wellington experience packages curated by our concierge team.
Private Casino Lounge Access
The members-only lounge adjacent to the main gaming floor is available exclusively to VIP Club members and their guests - a quieter, more considered space with personal host service and dedicated seating away from the main floor energy.